Service Desk Toolkit

Incident triage • Password reset • Network check

Password Reset Workflow

Generated Tickets (local)

    Quick Network Check

    Fetch to an API and measure round-trip time.

    // output

    KB: Basic Troubleshooting

    • Wi-Fi on, captive portals, VPN.
    • Try IP endpoint (e.g., https://1.1.1.1).
    • Reboot / clear cache if API calls fail.